FAQ

 Some Frequently Asked Questions

About Us

Founded in 2008, Artune Online has grown to become a larger retailer of fine jewelry. So much so, that we have Costco Road Shows that showcase our unique jewelry.

Artune Online is built on a unique idea: Quality and Value. Our mission is to offer the finest quality of jewelry available, along with the expert guidance and education. Our Jewelry is crafted with only of the finest materials and inspected against exceptional quality standards.  We are confident that you won't find a better piece of jewelry for the price.

This combination of exceptional quality and extraordinary value has drawn thousands of faithful customer to Artune Online.

When will my order ship?

Orders are all processed and shipped within 1-2 business days (M-F) of purchase. When your order ships, we will email you a shipping confirmation with your tracking information. Please check your spam folder if you didn't receive the shipping email.

Through what carrier do your orders ship

All U.S orders are shipped via USPS first class, or Priority mail if requested. For USPS First Class it usually take 5 to 7 business day to arrive anywhere in the United States with Priority it takes 3 business day to be delivered.

Do you accept returns?

Yes, we accept returns only if items were damaged when received. You can contact us and let us know, before trying to return the item.Please click here for more information.

What methods of payment do you accept?

We accept visa, Mastercard, Discover, American Express.

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